We want you to love your order. Here's how returns and refunds work at Obscene A-Tee.
Almost everything we sell is printed to order, and custom "print your own" designs are made specifically for you. Because of this, we're unable to accept returns or offer refunds for a simple change of mind on printed or personalised items. This does not affect your statutory rights (see below).
If your order arrives faulty, damaged, or isn't what you ordered, we'll put it right — a replacement or a full refund, your choice.
For any non-personalised, unused stock items, you have the right to cancel within 14 days of receiving them under the Consumer Contracts Regulations. Return them unused and in their original condition and we'll refund the item price. Return postage is your responsibility unless the item was faulty or incorrect.
Message us with your order number on Instagram or TikTok and we'll guide you through it.
Once your return is received (or a faulty/incorrect claim is approved), we'll process your refund to the original payment method. Refunds usually appear within 5–10 working days, depending on your bank.
Your statutory rights. Nothing in this policy affects your legal rights under the Consumer Rights Act 2015 — including the right to a refund, repair or replacement if an item is faulty, not as described, or not fit for purpose.
Got a question first? Check the FAQs or get in touch.
